Q: How do I make an appointment?
A: You can Call, Text or WhatsApp me on 07785 780249. If i don’t reply straight away, I am most probably in the middle of a treatment. I will always return your call or reply to your message. Alternatively, you can send an email to info@dreamworksmassagetherapy.co.uk
Q: Where are you based?
A: I’m based at the Nostell Priory Holiday Park WF4 1QE
Q: What are your opening times?
A: My hours are Monday – Friday 9.30am – 9pm
Q: Is there parking available?
A: Yes, there is a free car park that you can use, then its just a short walk to my salon.
Q: Are you LGBTQIA+ friendly?
A: Yes, DreamWorks Massage is a safe place for all.
Q: Is there toilet facilities?
A: Yes, feel free to use the toilet before and after your treatment.
Q: What treatments are available?
A: Swedish Massage – Sports Massage / Deep Tissue Massage – Hot Stone Massage – Indian Head Massage – Pregnancy Massage – Cupping Therapy – Reflexology – Hopi Ear Candling – Work Place Massage – Event Massage.
Q: How long will a treatment last?
A: Depending on the type of treatment that you have booked for, it can last for 30, 45, 60 or 90 mins
Q: Is the therapist qualified and insured?
A: Yes. Our therapist qualified in massage in 2013 and has public & liability insurance thru The Guild Of Holistic Therapists.
Q: What forms of payment do you accept?
A: I accept payments by Cash, Bank Transfer, Paypal & Credit Card
(Card payment subject to a 2.75% charge)
Q: Are same day appointments available?
A: Same day appointments are sometimes available, depending on what the therapist already has booked in for that day. However, our massage therapist tend to be fully booked so we recommend booking in advance.
Q: What if I am late arriving to my appointment?
A: Please arrive on time for your appointment. Time for your appointment has been specially arranged for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. We will do our best to provide you with the services you have booked, but we cannot guarantee the full time if you arrive late. Full payment for your scheduled services will be expected.
Q: What should I do if I need to cancel my appointment?
A: If you need to cancel or reschedule your appointment, you can Call, Text Or WhatsApp me on 07785 780249 as soon as possible.
Cancellations without 24 hour notice may result in a charge for your session, as that time has been set aside specifically for you
Q: Do you offer packages or prepay discounts?
A: Yes, we offer a selection of packages and discounts on block bookings, Gift vouchers are also available to purchase.
Q: What should I wear and how much clothing will I need to remove?
A: For all our massage treatments we only expose the areas we need to work on and leave the rest covered with a towel at all times. However, for convenience this may require you to remove clothing before the massage starts.
Men & Women: Back, Neck, Shoulders:
You will usually be asked to remove all top half clothing and lie face down on the couch, your therapist will then leave the room to allow you to undress in private, and a large towel will be provided so you can cover yourself.
Men & Women: Lower Back and/or Leg Massages:
You will usually be asked to remove all bottom half clothing (Except Lower Underwear) and lie face down on the couch, your therapist will then leave the room to allow you to undress in private, and a large towel will be provided so you can cover yourself.
Men & Women: Whole Body Massages:
You will be asked to remove all clothing (Except Lower Underwear), your therapist will leave the room whilst you get undressed. You will be given a large towel to cover yourself with and asked to lie down on the couch.
If you are having a Glutes Massage, Ideally, underwear should be removed to facilitate the ease of the massage.
Q: Will the therapist leave the room when I undress?
A: Yes. After an initial consultation the therapist will explain the treatment, request you remove clothing and ask you to lie on the couch with a towel covering your body. The therapist will always leave the room and knock on the door before re-entering.
Q: Can I request a male/female therapist?
A: Unfortunately not. I am the only Therapist and am Male.
Q: Should I make conversation?
A: If you prefer to relax in silence then our therapist will understand this. In most cases our clients feel more comfortable talking until their mind drifts off into a quiet state of relaxation. There are times, particularly during Sports/Deep Tissue massage where communication is key to an effective treatment, and you may also be asked to move onto your side, lie face up etc. You should always feel comfortable enough to advise if the room is too hot or too cold, if the pressure is too much or too little and if a stretch is too painful etc.
Q: Will a Sports Massage/Deep Tissue Massage hurt?
A: We think it is important to differentiate between a ‘good’ and ‘bad’ pain. At times you may experience discomfort particularly in areas where there are adhesions/scar tissue but it should not be overly painful. The ‘No pain no gain’ mantra does not apply and a well trained therapist will always be able to work within the boundaries expressed by a client.
Q: What if I am uncomfortable or do not like something?
A: Your therapist will always check in with you, but if you feel uncomfortable i.e. neck position or cold, do tell your therapist. Equally, if a technique being used is not to your liking, simply say so and the therapist will adjust or stop.
Q: How often should I book a massage and will I be pressured to rebook?
A: You will never be put under any obligation to rebook, we will only give our professional opinion on whether we think it is appropriate and how soon that should be.
You will always be given the option to contact us (in your own time) to decide whether to come in again.
Most clients that do rebook normally tend to have a treatments every 2 – 4 weeks, depending on the issues that you may have.
Q: How long will it take to feel an improvement?
A: As part of your consultation / 1st appointment your therapist should be able to give you an idea of how long it will take to feel an improvement. Everyone is different, and results can vary depending on your age, health, weight and general wellbeing. You may even start to feel the benefit after just one treatment.
Q: What do I do if I’m self conscious about my body and am not comfortable about being undressed?
A: Insecurities about our bodies. We all have them, please remember you are not alone and all of these issues will have been encountered before. Our therapist is sensitive to all our client’s dispositions, so try not to worry. Only part of your body which will be exposed will be the area that the therapist is working on at that time. If you are asked to move face up/onto your back the therapist will avert his eyes and a towel will be placed over the whole body. Whatever your condition, the chances are we WILL have seen it all before. If it helps you can remain covered for the first few sessions or until you feel comfortable with your therapist. Improved body image is a surprisingly under rated benefit of massage.
Ladies: There is no need to apologise for the fact that you have not shaved your legs! It is very doubtful that we would even notice.
Q: What if I experience other ‘embarrassing’ body issues?
A: There are lots of issues that can present themselves during massage. If you need to use the toilet during a massage then just excuse yourself and go! It is far better to miss a few minutes of massage in order to be comfortable. Other ‘embarrassing’ issues include passing gas and loud stomach noises, both of which are perfectly natural and normal. It will not be the first time your therapist has experienced it.
Q: What if I become aroused during the massage?
A: Firstly, do not worry about this, it probably won’t happen. Your therapist is a professional and will not be shocked nor offended if this does happen. If you have any concerns, speak to your therapist.
Q: What happens after the massage?
A: Following your treatment, your therapist will gently ‘close’ the massage and give you time for your mind and body to re-awaken. It is normal to feel a bit ‘spaced out’ after massage and/or a little ‘full’ in the head; a bit like congestion. This is simply due to toxins and lymph being moved around during treatment and it will pass.
Your therapist will offer you water and provide any necessary aftercare advice. You may be invited to arrange a follow-up massage, but obviously at your discretion. If you have any concerns following your massage, do not hesitate to contact your therapist.
If there is anything that is not covered above, Please contact me with your questions.